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Shipping Policy

NOTE: If you have ordered something different in your order like our IPL Laser Hair Removal Device, both items won’t be in the same package and you’ll also get separate tracking numbers for each item, the only exception is our certified laser glasses when it has stock in our US warehouse and as of 3/20/2022 it is not in US stock.

You agree to these terms when the order is place.


Tracking is not updated during the weekend the tracking number will be created but not updated, it takes 1-3 business days for USPS to pick up the item as well If you see  Arrived Shipping Partner Facility, USPS Awaiting Item -> Your item arrived at a shipping partner facility at 6:13 pm on February 16, 2018 in WHITTIER, CA 90601. This does not indicate receipt by the USPS or the actual mailing date on your tracking please allow 1-3 days for it to be picked up if you see it does not exist please allow 1-2 days for that tracking to update. Usually, it’s only 1-2 days processing time in total once a tracking number is created, then our shipping time. Replacements are sent the same way. Delays may occur due to COVID-19, we try to get all of our orders shipped out ASAP. Orders that aren’t the lasers 5-15 business day shipping, all other products are 10-20 days

TRACK YOUR ORDER HERE or here if you’re having troubles with 17 track: We are proud to offer shipping services that currently operate in over 185 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Packages from our warehouse in China / United States will be shipped by ePacket, EMS, DHL, USPS, or Yunexpress.

Yes. We provide shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

In most cases, they don’t apply because the total cost of the order will be small. It’s up to you to find out if you have to pay it or not. Unless you have a large order you should be good, but please double check with your local customs.
Please note that import duties, taxes, and charges (When applicable) are not included in the item price or shipping charges. These charges are the buyer’s responsibility. We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

Shipping time varies by location. These are our estimates:
United States: 3-5 Business Days for lasers and glasses other products 10-20 days 
Australia, Canada, France, Japan, New Zealand, South Korea, United Kingdom: 20-30 business days
Europe: 25-40 business days
Brazil, Mexico, Central America, South America, Asia, Africa: 30-60 business days
*This doesn’t include our 1-3 days processing time.

Yes, you will receive an email once your order ships that will contain your tracking information. You can track your order above by inputting the tracking code you have received 
If you haven’t received tracking info within 5 days, please contact us here.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us here.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.

Orders cannot be cancelled when placed due to logistics